In the old days, video calls could be an absolute nightmare.
A more stable video conferencing platform Most of these issues have been dealt with, and the service in its current form absolutely deserves its popularity. It's safe to say that Zoom Meetings has been a resounding success, despite some initial controversies regarding lackluster encryption and alleged disregard for user privacy.
The idea was to make video conferencing more stable and intuitive, something existing platforms like Skype were struggling with. Zoom seemed to come out of nowhere at the start of the pandemic, but the company had been working on their conferencing platform for a long time, launching the first version of the software all the way back in 2013.